Shipping & Returns

Sexual Products And Toys

At Pleasure Marts, we understand the importance of discreet and reliable shipping when it comes to intimate products. Our shipping policy is designed to provide you with a seamless and confidential shopping experience. Please take a moment to review our shipping guidelines:

Discreet Packaging: All orders are packaged in plain, unmarked boxes or envelopes to ensure your privacy. There are no logos, branding, or indications of the contents on the packaging.

Order Processing: We strive to process orders within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Options: We offer a range of shipping options to accommodate your preferences and urgency. During checkout, you can select from standard, expedited, or express shipping methods.

Shipping Rates: Shipping rates are calculated based on the destination, shipping method selected, and the total weight of your order. You can view the shipping cost during the checkout process before finalizing your order.

Delivery Times: Delivery times vary based on the shipping method chosen and your location. Standard shipping usually takes 3-7 business days, while expedited and express shipping options provide quicker delivery times.

Tracking Information: Once your order is shipped, you will receive an email containing tracking information. You can use this information to monitor the status and estimated delivery date of your package.

International Shipping: We offer international shipping to many countries. Please note that customs regulations and import duties may apply in your country. It's your responsibility to be aware of any potential customs fees or restrictions.

Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer support as soon as possible. Once an order has been shipped, changes may not be possible.

Undeliverable Packages: In the event that a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept the package, a re-shipping fee may apply. Please double-check the accuracy of your shipping information when placing an order.

For any further inquiries or assistance regarding shipping, please don't hesitate to contact our customer support team.